Terms and Condictions


These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.


Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered. Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.


Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.


Disclaimer

1.6 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.7 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.


Exclusion of liability

1.8 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.9 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.


Order processing

1.10 Upon receipt of your payment, your order will be processed as quickly as possible, 

Shipments are made:

The items will be sent out in UK by Royal Mail second class recorded that way the parcel is covered for £50 so in any event I will be in a position to recuperate my costs should the item be lost or damaged, the costs are £3.95 (upto 2kg) 2nd class recorded, packakging free or £4.45 (upto 1kg) 1st class recorded, packaging free
For the rest of the world, please contact n.4.v@hotmail.co.uk




If problems after receiving the order :
– if the error comes from our , you will be compensated in full, contact us by email n.4.v@hotmail.co.uk
– if you have changed your mind after receipt, we are not responsible, but we found common ground, do not hesitate to contact us by email n.4.v@hotmail.co.uk

-any unused Jar of honey or product will be refunded in full no problem minus postage charges if posted out as soon as I receive the item back please call message to let me know.

-any Jar of honey which has been damaged due to the postal system I will replace or issue a full refund including postage so long as pictures of the item are sent to me within 24 hors of receiving the parcel.

-from time to time things do not always go to plan I may make a mistake as I am also a human being so please be patient and if the fault is at my end I will resolve.

-if postage costs change after you have made a payment I will notify you of the additional charges if you are not happy then I will issue a full refund



The customer has to check the condition of the items delivered. Any anomaly (missing item, damaged package, broken product …) must necessarily be indicated in the 14 days at Yemeni Sidr Honey, following receipt. Conditions of exchange and return for refund Items returned must be new and in perfect condition. They should be returned in a condition for their re marketing.


I reserve the right to refuse a sale or respond to any questions queries sales that I feel are not appropriate.


Payment mode

1.11 Cash on collection

1.12 Payment through PayPal are no longer accepted as their fees are way too high for me. You can pay as family or friends at your decision to save on fees fancybottles@hotmail.co.uk or direct payment to my account which will be (Please message me for details)

1.13 Prices for collection are cheaper as I don't have to pay website hosting and PayPal charges if purchasing through yemenisidrhoney.org



Contact


 1.14

by email n.4.v@hotmail.co.uk

by form http://yemenisidrhoney.org/contact-us/

by phone : +44 7592102877

1.15 When asking a question via website Facebook twitter please keep it polite and not aggressive as we should deal with each other the way we expect to be dealt with.



Thank you for reading



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